Practice Management Consultation – Testimonials

As many of our satisfied clients can testify – Practice Management Consulting makes all the difference!


Working with Dale Tucci has been one of the best decisions that we have ever made. Just a few years ago we opened a new office, combining our individual patient bases. We felt that we needed to establish a sound, efficient practice system that would not only take us forward but hopefully be maintained for the years ahead. After consulting with Dale, she completed a thorough and detailed analysis of our situation and devised an excellent business plan and patient management system for our combined practice.

Drawing from all of her years of experience in different offices she was able to advise us on all aspects of dental practice management: implementing a very efficient and productive recare system, managing staffing issues, marketing / promotional strategies, as well as many small but important details that we hadn’t even considered. Dale and her associates were very hands-on with the staff training for these systems and were always available for any questions. All of the systems were logical and proven, with no gimmicks.

We have been working with Dale for just over a year now and we are extremely pleased with her business strategies which have resulted in a now excellent patient recare system, increased overall productivity and improved patient care. We highly recommend Dale Tucci to any office seeking to improve their practice/business philosophies and strategies in order to provide increased office efficiency/productivity which will ultimately lead to better patient care and service.

Dr. Rista Urukalo
Dr. Steve Sloboda
Lakeshore, Ontario


 

I was in the midst of an extremely difficult and highly stressful transition period in 2010 when I first met Dale Tucci. I found myself at a crossroads in my professional career with many difficult decisions to be made, and I clearly needed some help and direction.

Hiring Dale was the very best decision I have made throughout my 30 years of practice in dentistry. Without going into detail, I think that Dale will agree that the situation that I presented her with, was one of the most challenging and multi faceted ones that she has faced.

We are halfway through our program, and I am elated to say that she has delivered above and beyond my expectations. She was able to clearly determine and outline the multiple challenges we faced, and implement a very organized and goal orientated strategy. She introduced me to exceptional people including my new partner, and I
will be forever grateful to her. Her staff is exceptional and it has been a pleasure working with her and Tracey. They have both earned great respect from our staff and have motivated the team to achieve exceptional customer service.

I fully corroborate all of the accolades that you will find on this testimonial page, and would be more than happy to speak with anyone who would like further information.

Dr. Brian Kaplansky


Audio testimonial — Click the play button to hear:

Dr. Howard Black


Audio testimonial — Click the play button to hear:

Dr. Blair Adams
Adams Orthodontics
Ottawa, ON


Audio testimonial — Click the play button to hear:

Dr. Peter Gun
DDS


Audio testimonial — Click the play button to hear:

Kristen Milne
Marketing Coordinator
Sarnia, ON


Dear Dale,

It is my pleasure to provide you with a testimonial as you and your firm, Tucci Management Consultants Inc., have provided me and my practices with so much value over the years.

I have known Dale Tucci for over fifteen years. She is a warm person of integrity and high EQ. This gives her the ability to really connect with dentists and their staff to facilitate the process of change. Dale has a tremendous ability to assess the needs of dental practices and the people that work in them. More importantly, she recognizes that each dental practice is different and therefore, provides unique approaches to help dentists grow their businesses.

Dale listens well and asks the right questions to get to the heart of the solution. Whether it’s business systems, a new team member, technology or marketing; they can suggest and implement a program and see it through to a successful conclusion. For example, in our latest project, Dale and her team created a reactivation and recare system that allowed us to add another hygienist and a new part-time associate dentist. This has increased revenues by 25% in the first nine months and should get to 40% in year two!

Optimizing dental businesses is what Tucci Management Consultants does best. The increased income is great but the best outcome for me was the improved work-life balance. Now I have motivated staff with clearly defined roles, lots of patients and the business systems in place to handle them. My practice works for me (rather than the other way around!) and that gives me great peace of mind and a feeling of success. Thank you Dale!

Sincerely,

Dr. Andrew Meikle


Audio testimonial — Click the play button to hear:

Dale:

Thanks for all your help. It has been a really positive experience and I think we have a real winner.

If anyone ever wants a reference for the process feel free to use me.

Dr. Gerry Ross
Tottenham, ON


Audio testimonial — Click the play button to hear:

Retaining Tucci Management Consultants was one of the best decisions we have ever made.

Dale is an absolute pleasure to work with. When we decided to make the transition, we consulted Dale who explained the process clearly and directed us in the steps we should take so that she could help us find the appropriate buyer. Her focus was not just in finding a match for us but on finding the right match and her expertise in facilitating the negotiations was invaluable.

She is professional, attentive to detail and has past experience in the dental and business fields and those traits are so important in providing the service that she does. She responds promptly to messages and works effectively to move processes forward and to get the job done.

Dale is a real people person and has been instrumental in making our transition a pleasant one.

Dr. Cynthia Armstrong
Dr. Randy Armstrong
Leamington, ON


I was in the midst of an extremely difficult and highly stressful transition period in 2010 when I first met Dale Tucci.

I found myself at a crossroads in my professional career with many difficult decisions to be made, and I clearly needed some help and direction. Hiring Dale was the very best decision I have made throughout my 30 years of practice in dentistry. Without going into detail, I think that Dale will agree that the situation that I presented her with, was one of the most challenging and multi faceted ones that she has faced. We are halfway through our program, and I am elated to say that she has delivered above and beyond my expectations. She was able to clearly determine and outline the multiple challenges we faced, and implement a very organized and goal orientated strategy. She introduced me to exceptional people including my new partner, and I will be forever grateful to her.

Her staff is exceptional and it has been a pleasure working with her and Tracey. They have both earned great respect from our staff and have motivated the team to achieve exceptional customer service. I fully corroborate all of the accalades that you will find on this testimonial page, and would be more than happy to speak with anyone who would like further information.

Dr. Brian Kaplansky