Practice Management Coaching
Practice Management Coaching
TMFD Financial is the premier provider of integrated practice management solutions for dentists and dental specialists from graduation through retirement.
Operational Assessment Service (OAS)
This comprehensive service evaluates the primary systems in the dental practice to uncover dormant revenue and growth potential. You can think of it as a practice performance “snapshot”, illustrating areas of opportunity.
The assessment entails pre-on-site data collection and on-site analysis and a report containing facts, findings and actionable recommendations to improve practice performance. We review the report with you and together we agree upon the right practice improvement plan. Next, we prepare a customized coaching proposal, to facilitate its implementation over a specified period of time.
Human Resource Assessment (HRA)
In response to many client requests for this service, TMFD Financial, Consulting offers HRA to dental professionals. Staff costs are typically the highest operating expense and we provide advice and solutions to reduce and meet industry norms.
We review your current employees relative to the practice needs, and then design job descriptions with performance measurements, evaluate team performance and identify training requirements.
Industry Norms Scorecard (INS)
The INS service provides dentists with a tool to examine their practice performance relative to industry norms. The dental practice management coach, along with TMFD Financial professionals, examines the financial performance of your practice, and identifies whether expenses are below or above industry norms. An INS is completed and we discuss the results as well as strategies to bring expenses into line with industry norms. Our dental practice management coaches work directly with you and your team to achieve results in specific areas.
If you have any questions about our Practice Management Consultation, please contact us contact us here.
Dental Practice Management Coaching - Why Coaching?
Professional athletes are continually engaging with coaching, and you should be too! Dental practice management consulting has proven to be an indispensable tool for dental professionals. Our knowledgeable coaches have the expertise to assess all of your dental practice opportunities and provide practical results-oriented support as you achieve your goals.
Practice Management Coaching Assessment
Operational Assessment Service (OAS)
This comprehensive service evaluates the primary systems in the dental practice to uncover dormant revenue and growth potential. You can think of it as a practice performance “snapshot”, illustrating areas of opportunity.
The assessment entails pre-on-site data collection and on-site analysis and a report containing facts, findings and actionable recommendations to improve practice performance. We review the report with you and together we agree upon the right practice improvement plan. Next, we prepare a customized coaching proposal, to facilitate its implementation over a specified period of time.
Human Resource Assessment (HRA)
In response to many client requests for this service, TMFD Financial, Consulting offers HRA to dental professionals. Staff costs are typically the highest operating expense and we provide advice and solutions to reduce and meet industry norms.
We review your current employees relative to the practice needs, and then design job descriptions with performance measurements, evaluate team performance and identify training requirements.
Industry Norms Scorecard (INS)
The INS service provides dentists with a tool to examine their practice performance relative to industry norms. The dental practice management coach, along with TMFD Financial professionals, examines the financial performance of your practice, and identifies whether expenses are below or above industry norms. An INS is completed and we discuss the results as well as strategies to bring expenses into line with industry norms. Our dental practice management coaches work directly with you and your team to achieve results in specific areas.
Practice Management Coaching Professional Training
CEO Leadership Coaching (CLC)
It’s becoming increasingly essential for the dental professional to acquire the skills needed to improve their knowledge and effectiveness as a leader.
A “one shoe fits all” approach does not support our philosophy that everyone has the ability to develop strong leadership skills. That’s why our consultants work collaboratively with you to identify your unique strengths and leadership style before developing an effective plan.
We plan sessions and provide training to improve your knowledge of KPI’s – Key Performance Indicators. KPI’s are a valuable tool that simplify practice management and illustrate practice trends.
Training the dentist to improve office and practice management by utilizing software information is an integral part of CEO Leadership Coaching. Practice monitors are implemented as a means of collecting and interpreting the useful data that will be used to establish your improvement action plan. Our coaches stay in contact with you throughout the process and for a three-month period after the program, always ready to discuss, interpret and aid as your unique plan is developed and activated.
Professional Team Training (PTT)
For long term team members or a new hire, PTT is always a wise choice to advance team and practice performance. Our training focuses on the dental office and practice priority systems; accounts receivable, re-care and treatment communication/management, business and clinical efficiencies, customer service, and software utilization.
Practice Start-Up (PSU)
At TMFD Financial, Consulting we understand that starting a new dental office and practice can certainly be an exciting, although stressful experience for dentists. Our PSU service is the best investment you can make when starting a new dental practice. TMFD Financial coaches have extensive knowledge of dental start-ups and will support the owner through: hiring and training new team members, developing job descriptions with performance measurements, practice marketing initiatives, customer service training, effective communication training, integrating practice technology, development of KPI’s (key performance indicators) and coaching to manage expenses.
Succession Planning Services (SPS)
As a dental professional, one of the most significant professional and personal decisions you will make pertain to your succession plans. Our SPS is designed to ensure you prepare and execute a plan that is effective and well-conceived.
A pre-sale review helps to set the stage. We identify areas of the practice that can be targeted for improved results prior to the practice valuation, assist in implementing enhancement strategies, and monitor progress.
The TMFD Financial team of experts review the practice evaluation and provide feedback before the document is finalized. Finally, our consultants develop a transition plan, guiding seller, buyer, and team members through a smooth succession.
Associate Recruiting Service (ARS)
One of the most significant challenges for dental professionals is recruiting an associate dentist to join their team. Dental practice owners cannot afford to make mistakes in this area of practice development. Simply put, the ramifications of a “poor professional hire” can have a significant and lasting negative impact on the practice.
The ARS service goes beyond the logistics of timing for the hire, hours to be offered and scheduling. Experience shows that one of the reasons dental associate placements fail is due to differences in clinical philosophy. We recruit using a holistic approach – clinical philosophy and expertise, personal attributes and logistics.
Custom Workshops and Seminars (CWS)
Continuing education and skill development in the dental industry is a necessity and those dental professionals who pursue it, reap the rewards.
Custom workshops and seminars can be created on a variety of topics.
Infection Prevention & Control Program by TMFD Financial
IPAC In-office Program
Our TMFD Financial, Practice Management Consulting service offers a comprehensive package designed to provide you and your team members with a clear path towards implementing current infection prevention and control standards into your dental practice in Ontario.
How it Works
We assess the dental practice’s current infection control process with an on- site visit. Then we collaborate with you and your team members to create a detailed plan to implement any necessary changes.
Included in this program is an Infection Prevention and Control Manual, customized for your practice. The manual will contain required policies, reprocessing procedures, environmental cleaning schedules, and manufacturer’s instructions for use regarding water quality testing and sterilizer maintenance.
In addition to this assessment, we will help your team understand and achieve the industry norm goals associated with a dental supply purchasing budget.
*As IPAC Program requirements are subject to change, the manual will be reflective of the most recent conditions at the time of scheduling this service.
Contact us at 1-844-311-8633 for a free consultation.
Practice Coaching Testimonials
As many of our satisfied clients can testify – Practice Management Consulting makes all the difference!
Working with Dale Tucci has been one of the best decisions that we have ever made. Just a few years ago we opened a new office, combining our individual patient bases. We felt that we needed to establish a sound, efficient practice system that would not only take us forward but hopefully be maintained for the years ahead. After consulting with Dale, she completed a thorough and detailed analysis of our situation and devised an excellent business plan and patient management system for our combined practice.
Drawing from all of her years of experience in different offices she was able to advise us on all aspects of dental practice management: implementing a very efficient and productive recare system, managing staffing issues, marketing / promotional strategies, as well as many small but important details that we hadn’t even considered. Dale and her associates were very hands-on with the staff training for these systems and were always available for any questions. All of the systems were logical and proven, with no gimmicks.
We have been working with Dale for just over a year now and we are extremely pleased with her business strategies which have resulted in a now excellent patient recare system, increased overall productivity and improved patient care. We highly recommend Dale Tucci to any office seeking to improve their practice/business philosophies and strategies in order to provide increased office efficiency/productivity which will ultimately lead to better patient care and service.
Dr. Rista Urukalo
Dr. Steve Sloboda
Lakeshore, Ontario
Audio testimonial — Click the play button to hear:
Dr. Howard Black
Audio testimonial — Click the play button to hear:
Dr. Blair Adams
Adams Orthodontics
Ottawa, ON
Audio testimonial — Click the play button to hear:
Dr. Peter Gun
DDS
Audio testimonial — Click the play button to hear:
Kristen Milne
Marketing Coordinator
Sarnia, ON
Dear Dale,
It is my pleasure to provide you with a testimonial as you and your firm, Tucci Management Consultants Inc., have provided me and my practices with so much value over the years.
I have known Dale Tucci for over fifteen years. She is a warm person of integrity and high EQ. This gives her the ability to really connect with dentists and their staff to facilitate the process of change. Dale has a tremendous ability to assess the needs of dental practices and the people that work in them. More importantly, she recognizes that each dental practice is different and therefore, provides unique approaches to help dentists grow their businesses.
Dale listens well and asks the right questions to get to the heart of the solution. Whether it’s business systems, a new team member, technology or marketing; they can suggest and implement a program and see it through to a successful conclusion. For example, in our latest project, Dale and her team created a reactivation and recare system that allowed us to add another hygienist and a new part-time associate dentist. This has increased revenues by 25% in the first nine months and should get to 40% in year two!
Optimizing dental businesses is what Tucci Management Consultants does best. The increased income is great but the best outcome for me was the improved work-life balance. Now I have motivated staff with clearly defined roles, lots of patients and the business systems in place to handle them. My practice works for me (rather than the other way around!) and that gives me great peace of mind and a feeling of success. Thank you Dale!
Sincerely,
Dr. Andrew Meikle
Audio testimonial — Click the play button to hear:
Dale:
Thanks for all your help. It has been a really positive experience and I think we have a real winner.
If anyone ever wants a reference for the process feel free to use me.
Dr. Gerry Ross
Tottenham, ON
Audio testimonial — Click the play button to hear:
Retaining Tucci Management Consultants was one of the best decisions we have ever made.
Dale is an absolute pleasure to work with. When we decided to make the transition, we consulted Dale who explained the process clearly and directed us in the steps we should take so that she could help us find the appropriate buyer. Her focus was not just in finding a match for us but on finding the right match and her expertise in facilitating the negotiations was invaluable.
She is professional, attentive to detail and has past experience in the dental and business fields and those traits are so important in providing the service that she does. She responds promptly to messages and works effectively to move processes forward and to get the job done.
Dale is a real people person and has been instrumental in making our transition a pleasant one.
Dr. Cynthia Armstrong
Dr. Randy Armstrong
Leamington, ON
I was in the midst of an extremely difficult and highly stressful transition period in 2010 when I first met Dale Tucci.
I found myself at a crossroads in my professional career with many difficult decisions to be made, and I clearly needed some help and direction. Hiring Dale was the very best decision I have made throughout my 30 years of practice in dentistry. Without going into detail, I think that Dale will agree that the situation that I presented her with, was one of the most challenging and multi faceted ones that she has faced. We are halfway through our program, and I am elated to say that she has delivered above and beyond my expectations. She was able to clearly determine and outline the multiple challenges we faced, and implement a very organized and goal orientated strategy. She introduced me to exceptional people including my new partner, and I will be forever grateful to her.
Her staff is exceptional and it has been a pleasure working with her and Tracey. They have both earned great respect from our staff and have motivated the team to achieve exceptional customer service. I fully corroborate all of the accalades that you will find on this testimonial page, and would be more than happy to speak with anyone who would like further information.
Dr. Brian Kaplansky